QC 4.0 hangs on loading plugins - only default plugins loaded

dr.light's picture

Hey Everyone -

long time listener, first time caller. I am here today because i recently developed an issue with my install of QC on my Early-2011 MBP 17" i7 machine w/ SSD

When starting the QC application, it takes on average about 20-30 minutes for it to load. Previously this took about 30 seconds at most.

In the first 3 seconds of loading, all the application windows appear, but the library is not populated with any plugins. I can click on and drag windows, and select various panes. After 5 seconds the app beachballs, and if i walk away and have a cheeseburger it will eventually load the library and allow me to work in the environment with no issues - loading all the plugins that QC would normally had.

Once the app is open, if i open another patch it opens with no issues.

Prior to this issue appearing, I had several KINEME plugins installed as well as kineme tools, also a few items from vade and 1024. I have since removed all the user-installed plugins, and trashed my PLISTS/application settings.

Despite these last 2 changes, i have not been able to remedy the situation.

anyone have any ideas? id really like to not have to rebuild my machine (or even re-install XCODE) but if i have to, thats basically where im at.

Im slightly under the gun because i have a few patches to work on, and id rather not have to wait 20minutes to start working each time....

-joshua

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cybero's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

Boot from your Install DVD, verify and repair permissions & verify & repair disk.

If you still hang on booting up QC after that, then do reinstall xCode, get the latest version from apple.com & that should sort the matter out, I'd have thought.

gtoledo3's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

I would triple check that you've removed all plugins and patches. How are you checking this? Make sure you look in the Graphics locations in your System/Library, your Library, and then your user Library.

Where are you "trashing" the plists/application settings from?

Does Console.app give any interesting info about this when stuff is hanging? What's going on after you click on the app, it's open, but patches aren't loaded yet? Are any plugins/patches/frameworks trying to load? Is one hanging? I would look at all of that first.

dr.light's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

GT -

no burps from console about the issue - believe me thats where i immediately started, i really wasnt thrilled about ripping out all my plugins.

Ill give verify permissions a try - im doubtful, and it will have to wait until i have a 10.6 disk in my possession.

ive checked all three locations for plugins - both ~ and root - and those two I cleaned out completely.

i looked around System/Library but didnt touch anything because i had never personally installed anything in there and always let kineme tools handle installing (stu had always imparted mucking about in that particular folder could be bad). What should i normally see there? Ive attached a screenshot of the System/Library/Graphics folder for reference.

im trashing plists from ~/Library/Preferences. both the QuartComposer .editor and KinemeCore (when it was installed)

also from ~/Library/Application Support/Quartz Composer

and maybe from somewhere else (cant remember...lack of sleep)

Nothing is trying to load but the QC app itsself, its configured in preferences to load a blank comp. I am starting it by clicking on the QC icon, not clicking on a .qtz file. After waiting for my cheeseburger, the app has fully loaded and populated its library and asks me what type of comp i would like to start with. After i select, it happily dumps me into the blank patch and I can begin to start programming. Nothing is giving me cluese to what could be hanging the loading of QC - it doesnt display any info about whats wrong and looks like its totally going to go boots up, until all of a sudden it stops beachballing and gives me control.

its important to remember that booting QC does not hang my system, nor the app itsself (i guess hang is the wrong word). It just takes about 20-30 minutes to load.

George - are you headed out to LA? maybe i will see you when i swing back thru on the 16th.

sorry if this message is less than coherent - using my last OZ of strength before i pass out.

gtoledo3's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

Is this Josh F.? Yep, I'm out here for a week or more. If that's the case, and it can wait, I can definitely take a look in person.

What you're describing is kinda whacky, but I seem to remember this actually happening to me as well. I can't remember exactly what fixed it though... I have an idea of like 3-4 things it may have been...

It seems like maybe a system update fixed it, or it was a gf plugin that was a tiger era thing that was loaded (like qcpatches.plugin) or framework in some plugin double loading but causing an unusual exception.

I don't blame you about being reticent about doing system permission stuff... Your stuff does eventually load, I'm not sure that's what's going on.

In console, when any app loads that can possibly load plugins or patches, like qc, or iTunes, you'll see that all the patches are loading, immediately, and possibly get messages about duplicates or whatever.

Here's what I would do first though; make another user. Open qc from the other user location and see if this still happens. This may sound like a long shot but sometimes it narrows things down.

Does that stuff happen right away, and then qc's patch list waits, or do the framework/patch prompts happen as soon as you open qc or iTunes?

dr.light's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

the 'hanging' happens right away - the patch list waits and the framework/patch waits. i clocked it in at about 1.5 hrs last night. problem seems to be getting worse. I just am in the mode now where im not closing QC at all. I will try the new user trick at some point in the next day... currently battling angry v2 hippos in japan.

oddly im not seeing anything at all in console coming from QC or any related apps - not even a 'hey im starting' message. Only a bunch of errors from 'dock' which seem to be in the same timeframe when i use expose. as well as a few errors from Mail which i think is related to one IMAP account thats incorrectly configured

not sure of DS + MTG 's plans for me when i return - but hopefully there is some overlap. i would love to finally meet you and nerd out! It can definitely wait, as QC is still useable at the moment.

-jf

dr.light's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

the 'hanging' happens right away - the patch list waits and the framework/patch waits. i clocked it in at about 1.5 hrs last night. problem seems to be getting worse. I just am in the mode now where im not closing QC at all. I will try the new user trick at some point in the next day... currently battling angry v2 hippos in japan.

oddly im not seeing anything at all in console coming from QC or any related apps - not even a 'hey im starting' message. Only a bunch of errors from 'dock' which seem to be in the same timeframe when i use expose. as well as a few errors from Mail which i think is related to one IMAP account thats incorrectly configured

not sure of DS + MTG 's plans for me when i return - but hopefully there is some overlap. i would love to finally meet you and nerd out! It can definitely wait, as QC is still useable at the moment.

-jf

dr.light's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

UPDATE::

created new user on same machine... no issues running QC with new user. Im guessing its a permissions jammy jam issue type thing...

when

thoughts?

-jf

gtoledo3's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

It could be a plugin in the user folder then (but you did say you looked. It might be worth starting one more time with no folders in the user location at all ).

Another thing I'd look at is the Noise Industries stuff, probably not in your User folder, but wherever it installs it (/Library, I believe, in the hierarchy "above" your user stuff, but not System/Library). That stuff can do weird things if you manually move it from one install to another - I had a weird exception window today when I was doing an update (but no load time hangs). I had to trash all of the Noise Industries stuff, re-download it, and do that install again.

I'd look at any plugins/patches that could potentially be "pay" plugins/patches (like k3D, video tools, etc.), and remove all of them, and download fresh, re-install.

Sorry I forgot to look when your laptop was there... it occurred to me for a second, but we were messing with something else. If that doesn't do it, I'll see you soon.

You could also look in Cache and Application Support inside of your User folder, and try removing that stuff, and see if it helps... sometimes the Cache thing solves mystery problems for people. I totally think it's solvable without re-install :)!!!

gtoledo3's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

dr.light wrote:
UPDATE:: Im guessing its a permissions jammy jam issue type thing...

Can you open Terminal type "id" and see what your UID is, and if it's 501? That's what it should be...

You could do:

sudo chmod 751 ~/Library/Graphics/Quartz*
sudo chmod 751 /Library/Graphics/Quartz*

...or 777 if you want anyone to have access to anything.

I'm not sure if I think it's permissions... it seems like it just wouldn't open, patches, nib files and such wouldn't be getting loaded ( I've had it happen before ).

I'd also make sure that QC is in the Developer folder location it expects and not living somewhere else on the install. It sorta works in other places, but there's a bunch of stuff that's linked expecting it to live in the Developer apps.

...btw that cheeto type thing was awesome (it reminded me of a garlicy hot fry).

dr.light's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

SOLVED -

trashed the following files from /~/Library/Caches/

QCCompositionRepository-com.apple.QuartzComposer.editor.cache QCCompositionRepository-com.apple.QuickLookDaemon.cache QCCompositionRepository-com.apple.finder.cache QCCompositionRepository-com.apple.iTunes.cacheQCCompositionRepository-com.apple.PhotoBooth.cache

i knew i was looking for this file, i just had no idea where to look, and what it was called. Basically i feel like its the file that keeps a record of all the plugins, and obviously it was corrupted.

YAY!!!

now to turn my second laptop into a hippotizer...

thanks George and everyone!

gtoledo3's picture
Re: QC 4.0 hangs on loading plugins - only default plugins ...

dr.light wrote:
SOLVED -

now to turn my second laptop into a hippotizer...

Let's figure out how to copy the media first lol.... That would be sweet though!